Bingo Caller Privacy Policy
This privacy policy explains what information the Bingo Caller & Cards at Home app ("Bingo Caller", "the app") collects, how it is used and who it is shared with. It applies to the app on Android (Google Play) and on iPhone and iPad (App Store). The app is published by EllisApps Inc. ("we", "us").
Summary
- Bingo Caller has no accounts. We never ask for your name, email address, phone number, contacts, photos, location or any other personal details.
- The app shows no ads and does not use an advertising ID.
- Your games, settings, patterns and bingo cards are stored on your own device.
- To understand how the app is used, fix crashes and manage subscriptions, the app sends limited technical information to Google (Firebase) and RevenueCat, which process it on our behalf.
- We do not sell your data or share it for advertising.
Information stored only on your device
The numbers called in your game, your selected pattern and settings, the bingo cards you play on your device and their marks, and your print settings are saved on your device so the app can resume where you left off. This information is not sent to us. Printed and shared bingo card PDFs are created on your device and only go where you choose to send or print them. Called numbers are spoken from voice recordings included in the app; the app does not use the microphone.
Information collected and why
| Information | Purpose | Processed by |
|---|---|---|
| App interactions: for example, a game started or finished, a pattern selected, automatic calling turned on, the subscription screen shown, a card printed or checked | Analytics: understanding which features are used so we can improve the app | Google Analytics for Firebase |
| Crash logs and diagnostics: the state of the app when it crashes, device model, operating system version | App functionality: finding and fixing bugs | Firebase Crashlytics |
| Device or other IDs: a random app-instance identifier created by Firebase, and a random anonymous customer identifier created by RevenueCat. Neither contains your name or any contact details. | Analytics, and linking your subscription to the app on your device | Google Firebase, RevenueCat |
| Purchase history: which subscription you have, when it started, renews or ends, and whether it is a free trial | App functionality: unlocking Bingo Caller Pro and restoring purchases | RevenueCat, Google Play / Apple |
The app also downloads settings from Firebase Remote Config, such as the number of free automatic calls, so we can adjust the app without an update. This uses the Firebase app-instance identifier above. On iPhone and iPad, the app also downloads its public App Store rating from Apple to show on the welcome screen; no information about you is included in that request.
All of this information is sent over encrypted connections (HTTPS). Collecting it is part of how the app works and cannot be switched off in the app.
Payments
Bingo Caller Pro is an auto-renewing subscription. On Android, payments are processed by Google Play; on iPhone and iPad, by Apple. We never see or store your card or payment details. Google or Apple tells RevenueCat, our subscription provider, which subscription is active so the app can unlock Pro. You can manage or cancel a subscription in Google Play (Payments & subscriptions) or in your Apple account settings.
Who we share information with
We share the information above only with service providers that process it on our behalf to run the app:
- Google LLC (Firebase Analytics, Crashlytics and Remote Config, and Google Play billing). See the Google Privacy Policy and Privacy and Security in Firebase.
- RevenueCat, Inc. (subscription management). See the RevenueCat Privacy Policy.
- Apple Inc. (App Store payments, on iPhone and iPad only). See the Apple Privacy Policy.
We do not sell personal information, do not share it with advertisers or data brokers, and do not use it for advertising. We may disclose information if required by law, to protect our rights or the safety of others, or as part of a merger or sale of our business, in which case this policy will continue to apply to the information transferred.
TV display and casting
When you show the bingo board on a TV (for example with an HDMI adapter, Samsung Smart View, Miracast or AirPlay), the board is sent directly from your device to your screen using your device's built-in display features. Nothing about your TV or your game is sent to us.
Data retention
- Analytics event data is kept for up to 14 months and then deleted automatically.
- Crash reports are kept for up to 90 days.
- Subscription records are kept by RevenueCat and Google Play or Apple for as long as needed to provide the subscription and to meet legal, tax and accounting obligations.
- Information stored on your device stays there until you clear the app's data or uninstall the app.
Your choices and rights
- Delete data on your device: uninstall the app, or on Android use Settings > Apps > Bingo Caller > Storage > Clear storage. Reinstalling the app creates new random identifiers.
- Request deletion or access: because the app has no accounts, the data we receive is not linked to your name. You can still ask us to access or delete data associated with your device or subscription by emailing dev@ellisapps.com. Include your Google Play or App Store order number if you have one, so we can find your records. We will respond within 30 days.
- Depending on where you live (for example in the EU, UK, Canada or California), you may have additional rights, including to object to or restrict processing and to complain to a data protection authority. Contact us to exercise them.
Children
Bingo Caller is designed for adults who host bingo games, such as parents, teachers and event organisers. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Security
Information is sent over encrypted connections and handled by providers with industry-standard security. No method of transmission or storage is completely secure, but we work to protect the information we receive.
International transfers
EllisApps Inc. is based in Canada. Our service providers may process information in the United States and other countries. Where required, they use appropriate safeguards for these transfers.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date above. Significant changes will also be noted in the app's release notes.
Contact us
EllisApps Inc.
Email: dev@ellisapps.com
Website: www.ellisapps.com